Useful SEND Contacts at Newcastle City Council

We have many services and teams at Newcastle City Council. They help plan and deliver support for children and young people with special educational needs and disabilities (SEND). This is done with the help of parents, carers, schools and professionals.

You can find a list of services and their contact details below. Please read the information carefully to find the right service to contact. They could help by:

giving information and advice
confirming details about a child or young person
updating information they might have
helping resolve problems or issues
completing actions using the information you provide

We also have services that visit schools and work closely with children and young people. Schools can request support for a student. You can find more information and contact details on their pages by clicking the link below.

Newcastle City Council SEND Support Services

Service and contact details	What they can help with
SEND Caseworkers Email or call 0191 277 4650 (Monday to Friday 9am to 5pm)	For all enquiries regarding the Education Health and Care Plan (EHCP) of a child or young person
SEND Funding and Finance Email	All SEND funding queries
SEND Placement Planning Email	School placement queries
SEND Notices Email	Transfer in from other local authority requests
Education Health and Care Plans (EHCP) Email	Queries about out of authority annual review documents for schools not on the professional portal Parental replies for those not on the citizen portal Portal queries For all enquiries regarding an Education Health and Care Plan (EHCP) of a child or young person, please contact the SEND Caseworkers (contact details above)
Access and Inclusion Team Email	The Access and Inclusion Service can help with essential information and guidance on a range of statutory areas including: school Attendance children Missing Education children in Employment and Entertainment elective Home Education exclusions Fair Access partial Timetables alternative Provision
SEND Information Advice and Support Service Email	Provide information, advice and support to: parents and carers of children with special educational needs and disabilities children and young people with special educational needs and disabilities up to the age of 25 years
Local Offer Email	Help website visitors find information if they are having difficulties Remove, update, and add information to the website Use feedback from parents, carers, young people, and professionals to make improvements to the website
SEND Travel Support Team Email	Help with completing SEND Travel Support application form Discuss personal travel budgets Manage home to school transport, and help address any issues
Children with Disabilities Team Email or call 0191 277 4700 (Monday to Friday 8:45am to 5pm)	Help families with a disabled child to access information, advice, and support. Arrange an assessment of a child with disabilities or the needs of parents and carers.
SEND Voice Team Email	Share views and experiences of children and young people with SEND Learn more about ways a child or young person with SEND can have their voice heard

Service and contact details

What they can help with

SEND Caseworkers

Email or call 0191 277 4650 (Monday to Friday 9am to 5pm)

For all enquiries regarding the Education Health and Care Plan (EHCP) of a child or young person

SEND Funding and Finance

Email

All SEND funding queries

SEND Placement Planning

Email

School placement queries

SEND Notices

Email

Transfer in from other local authority requests

Education Health and Care Plans (EHCP)

Email

Queries about out of authority annual review documents for schools not on the professional portal
Parental replies for those not on the citizen portal
Portal queries

For all enquiries regarding an Education Health and Care Plan (EHCP) of a child or young person, please contact the SEND Caseworkers (contact details above)

Access and Inclusion Team

Email

The Access and Inclusion Service can help with essential information and guidance on a range of statutory areas including:

school Attendance
children Missing Education
children in Employment and Entertainment
elective Home Education
exclusions Fair Access
partial Timetables
alternative Provision

SEND Information Advice and Support Service

Email

Provide information, advice and support to:
- parents and carers of children with special educational needs and disabilities
- children and young people with special educational needs and disabilities up to the age of 25 years

Local Offer

Email

Help website visitors find information if they are having difficulties
Remove, update, and add information to the website
Use feedback from parents, carers, young people, and professionals to make improvements to the website

SEND Travel Support Team

Email

Help with completing SEND Travel Support application form
Discuss personal travel budgets
Manage home to school transport, and help address any issues

Children with Disabilities Team

Email or call 0191 277 4700 (Monday to Friday 8:45am to 5pm)

Help families with a disabled child to access information, advice, and support.
Arrange an assessment of a child with disabilities or the needs of parents and carers.

SEND Voice Team

Email

Share views and experiences of children and young people with SEND
Learn more about ways a child or young person with SEND can have their voice heard

SEND Local Offer homepage

Our SEND Local Offer's new home