About Children and Families Newcastle
Children and Families Newcastle is here for you and your family. We bring together support, services and activities across the city so you can get the help you need, when you want it and need it.
Our workforce is made up of lots of different organisations including Newcastle City Council, the NHS and the voluntary and community sector. We work together so you can access the help you need from teams who are in the best position to support.
We are here to support all families in Newcastle. You might be looking for groups and activities to meet similar people, or learn something new. Or you might be having a hard time, and benefit from more support or guidance from one of our teams. Wherever you are at on your journey, we’re here for you.
Groups, Activities and Support
We have groups, activities and support available to all families in Newcastle. There are baby groups, play sessions, youth groups, wellbeing workshops, groups for parents and more. View our calendar to find out what’s happening near you.
Many of our groups are accessible and inclusive of children and young people with Special Educational Needs and Disabilities (SEND). You can also find information, support and activities specifically for SEND children and young people on our SEND Local Offer.
Parenting Support Groups
Our parenting support groups are welcoming and non-judgemental spaces where you can share experiences and learn practical tips. You might explore things like child development, behaviour, routines, and communication.
Attending a group can help you feel more confident and connected. You’ll also meet other parents and carers who understand what you’re going through.
Our Family Plan
Every family’s situation is different, and sometimes it’s helpful to have someone working with you one to one. Our Family Partners can support you for up to three months. Together, you could choose to work on an ‘Our Family Plan’. This is your time to talk about your situation and the changes you and your family want to see.
Your Family Partner will:
- Listen and understand your needs
- Help you set goals that feel right for you
- Connect you with local services, activities and support
You’ll review your plan together and adjust it if things change. When you feel ready, the plan will close—but you can always come back to us if you need more support in the future.
Family Help
Some families need support for a longer period of time, especially when challenges are more complex or ongoing.
Our Family Help team can work alongside you to provide more intensive support. This might include:
- Helping you manage multiple or more complex issues
- Working with schools, health services and other professionals on your behalf
- Supporting routines, relationships and wellbeing at home
- Helping you build confidence and long-term stability for your family
Family Help is flexible and centred around you. We will work at your pace and focus on what will make the biggest difference. Our aim is to help families feel stronger, more confident, and better connected to support in their community.
Keeping Children Safe
When children or young people are at risk of serious harm, services work together to protect the child.
Find out more on Newcastle Safeguarding Children Partnership.
Helpful Tips for Families
- Start local – your nearest family hub is a great place to find support and meet others
- Ask questions – no issue is too small, and early advice can make a big difference
- Take small steps – change takes time; focus on what feels manageable
- Stay connected – talking to other parents and carers can really help
Every family is different—and that’s why we offer a wide range of support to suit your needs.
If you’re not sure where to start, get in touch or visit your local family hub. We’ll help you find the right support, at the right time, in the right place.
Our Best Start in Life Local Plan
In 2025 the government announced its strategy for Giving Every Child the Best Start in Life. In Newcastle, we have been developing our local plan to help every child in the city to get the best possible start and arrive at school happy, healthy and ready to learn. Find out more on our Best Start in Life page.