SEN Support Pages Consultation Report - November 2025

This report summarises feedback from the consultation on the redesigned SEND Local Offer pages, specifically information pages around SEND support in Education. The consultation aimed to gather insights from users on the visual design, content clarity, and overall usefulness of the pages. Feedback was collected through surveys and open comments, with actions identified to improve accessibility, usability, and relevance. This document outlines the key findings, user sentiments, and proposed actions based on the feedback received.

Number of respondents who looked at the pages: 24

Overview

How appealing do you find the visual design?

50% (11) said very appealing
41% (9) said somewhat appealing
9% (2) said it was not appealing at all.
Two people didn’t complete this question.

How useful did you find the content you looked at?

50% (11) said very useful
50% (11) said somewhat useful
No one said not useful at all
Two people didn’t complete this question

How clear is the content?

52% (11) said very clear
43% (11) said somewhat clear
5% (1) said not clear at all
Three people didn’t complete this question.

When rating the page out of 5, all but one respondent gave the calendar 4 or 5 out of 5

5 stars - 21%
4 stars - 46%
3 stars - 29%
2 stars - 0%
1 star - 4%