Looking for support?

You know yourself or your child best, so you might be the first to notice that you need some support. You could be looking for support with things like: 

  • speech and language
  • reading and writing
  • challenging behaviour
  • every day tasks like: sleeping, toileting or eating  
  • a medical condition
  • a sensory or physical need

This guide will help you decide what to do next. It covers who to talk and when. 

You can also read more about what Special Educational Needs and Disabilities (SEND) means, and have a look through our parent carer guide to SEND. 

Image includes one of Girtrood's friends. Young children standing on blankets in a round space. A cartoon penguin with a pink bow stands in the middle.

Who can I talk to?

Health

If you are worried about your child’s health or development, you can speak to the 0-19 Service which includes midwife, health visitor, school nurse or your family doctor. 

📞 0191 282 3319 (for 0-19 service)
🏥 Contact your family doctor’s surgery.

Education

If your child attends a childcare setting, school or college, you can talk to a teacher, key worker or any trusted staff member.

You may also want to speak to the Special Educational Needs and Disabilities Coordinator (SENDCO). 

For support navigating SEND in education you can contact the Special Educational Need and Disabilities Information Advice and Support Service (SEND IASS), or view the SENDIASS information resource. 

📞 0191 2116255
📲 07966 281 162 (text service for young people) 
📧 SENDIASSadmin@newcastle.gov.uk 
 

Children and Families Newcastle

There is lots of support for families available across Newcastle. Call in to your nearest hub, contact CFN Connect on 0191 277 2500 or complete an enquiry form

Local Support 

Connecting with peers can help you share experiences, learn from others and feel supported. Check out our timetable for local support.

 

Information from https://childrenandfamiliesnewcastle.org.uk/
Printed on October 4th 2026
Page last updated
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