Further Help and Support
Newcastle SEND Local Offer Website:
Newcastle’s SEND Local Offer website brings together all of the information, advice and support that children and young people with Special Educational Needs or Disabilities (SEND) and their families might need to use. It’s got places to go and fun things to do. You can find school holiday activities, short breaks, and clubs and groups to join in with. There’s advice and guidance on education, health and care and a range of young people’s issues.
Newcastle Parent Carer Forum
Newcastle Parent Carer Forum (PCF) are a group of volunteer parents and carers who work in partnership with Newcastle Local Authority, Health, Education and Social Care providers to make sure that the services they deliver meet the needs of children, young people and their families. They aim to act as “the voice” of Newcastle’s parents and carers of children and young people with Special Educational Needs and Disabilities (SEND).
Newcastle Carers
Newcastle Carers is an independent charity that supports adults, children, and young people who care for someone living in Newcastle upon Tyne. The service is free, confidential, and non- judgmental, helping you find ways to make your caring situation easier to manage.
If you would like to talk to someone you can call the carers information line on 0191 275 5060
Newcastle SEND Information and Advice Support Service (IASS)
SEND IASS specialises in education matters but can support with social care and health issues that impact on the child or young person’s ability to access education.
- Phone: 0191 2116255
- Email: SENDIASSadmin@newcastle.gov.uk
Citizens Advice Newcastle
Citizens Advice Newcastle has a team of specially trained staff and volunteers who can offer advice on almost any issue - including money, debt, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services. They have a walk-in advice centre. Sessions are open 10 to 12, Monday to Friday. No appointment needed.
- Phone: 448082787823
Contact for families with disabled children
Contact offers advice and information for families raising children with additional needs.
- Phone: 0808 808 3555
IPSEA
IPSEA is a national charity that offers free and independent legally-based information, advice and support to help get the right education for children and young people with SEND. They have different helplines and services.
Advocate support
An advocate is someone who can help you or your child express your views and wishes and stand up for your rights.
You can also contact Your Voice Counts for advice and guidance around advocacy support on
- Phone: 0191 478 6472 (Monday to Friday, 9 to 5)