In an emergency

The Great North Major Trauma centre and Emergency Department (A&E) is located at the Royal Victoria Infirmary. Don’t just turn up or walk in the emergency department unless your condition is life threatening. Please think pharmacist, GP and NHS 111 online, first and keep A&E for those who need it most need it.

The Crisis Resolution and Home Treatment Team (Newcastle and Gateshead) is a team of experienced mental health staff, which includes nurses, social workers, psychiatrists and pharmacy staff. They carry out assessments and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission.

If you need urgent help with your mental health right now and live in Newcastle, you can contact the crisis resolution and home treatment service by calling 111 and selecting the mental health option. 

People who are deaf and/or have communication difficulties can text 07860 064 775.