Appendix 2

The Local Authority

Effectively communicated, realistic, detailed expectations understood clearly by all.
Have high expectations of all students and staff, and a belief that all students matter and will be supported equally.
Ensuring equality and fair treatment for all.
Form positive relationships with all stake holders.
To communicate with school and parents/carers to ensure that any behaviour which does not meet our high standards is discussed with the student.
Take protective actions: these are required to protect the rights of others and keep a student safe.
Consequences are logical and fair, taking into account the student’s level of understanding and delivered with empathy and understanding of the context.

Entitlement To:

Responsibilities For:

Contact:

Implementing, maintaining and reviewing the Behaviour on School Transport Policy and Guidelines.
Information from other partners about serious behaviour problems on school transport, for monitoring purposes.
Consultation / agreement on withdrawal of travelling privileges (short / long term).

Supporting other partners in school transport in relation to the Policy and Guidelines.
Maintaining data on serious behaviour problems on school transport.
Ensuring contract compliance.
Monitoring, evaluating and reviewing the Policy and Guidelines and attendant practices and procedures.
Ensuring that all behaviour problems on school transport are properly addressed.
Ensuring that students are provided with a safe, secure, nonthreatening and civilised environment on school transport.
Ensuring that providers, drivers and transport assistants work within a safe, secure, non-threatening and civilised environment.
Communication of details about Policy and Guidelines to parents, schools, operators and other relevant parties.

Via email:

Complaints from schools.
Complaints from operators.
Complaints from parents and students
Request for a review of the decision from parents.

Schools

School staff to assist with communication with students about expectations and consequences.
Have high expectations of all students and staff, and a belief that all students matter and will be supported equally.
Ensuring equality and fair treatment for all and forming positive relationships with all stake holders.
To assist with communication between the student, transport providers, SEND Transport Team and parents/carers to ensure that any behaviour which does not meet our high standards is discussed with the student.
Will ensure students are regulated before boarding transport, if this is not possible school will make arrangements with parent/carer for collection.

Entitlement To:

Responsibilities For:

Contact:

Support from other partners in school transport in relation to the Policy and Guidelines,
School transport being provided for its students in compliance with the Conditions of Contract.
Be consulted by the SEND Transport Team in the process of evaluating and reviewing the Policy and Guidelines.

Supporting other partners in relation to behaviour on SEND transport issues.
Nominating a key person in school who will act as a contact in relation to school behaviour on transport.
Logging reported incidents in school and informing the SEND Travel Team and operators, where appropriate, of relevant incidents, and to investigate such problems, as appropriate.
Liaising with the SEND Transport Team and operators to ensure the smooth organisation and running of school transport.
Assisting in developing the understanding of students (and parents where appropriate) in relation to behaviour on school transport issues.
Informing the SEND Transport Team of changes to attendance (sickness, exclusion’s etc.)
Informing the SEND Transport Team to changes in the schools
Incorporating behaviour on school transport within the school's behaviour policy.
Investigating complaints about behaviour on transport.
• Planning for safe boarding and alighting of students.

Via email:

Complaints from the SEND Transport Team.
Complaints from operators.
Complaints from parents and students

Providers, Drivers and Passenger Assistants

To show respect and kindness to everyone, forming positive relationships with all stake holders.
Have high expectations of all students and staff, and a belief that all students matter and will be supported equally.
Have clear, consistent routines and systems. The comfort and safety of all passengers is essential at all times.
No eating, drinking or smoking/vaping will be allowed on vehicles by either driver/escort or students.
To develop empathy with students so they understand why people behave the way they do in certain situations. All adults should look for signs of developing incidents or behaviour/play likely to cause an accident and take preventative measures.
To understand that behaviour is sometimes a form of communication of an emotional need (whether conscious or unconscious).
To prioritise de-escalating incidents, using non-judgemental language when responding to behaviour incidents.
Staff should keep a behaviour log for students whose behaviour is causing concern frequently. These must be sent as soon as possible to the SEND Transport Team.
Staff have the right to inform the SEND Transport Team if the student is dysregulated which could cause safety concerns for the journey, from both home and school. The SEND Transport Team will then make an informed decision as to whether travel can commence.

Entitlement To:

Responsibilities For:

Contact:

Support from other partners in school transport in implementing the Policy and Guidelines.
Be consulted by the SEND Transport Team in evaluating and reviewing the Policy and Guidelines.

Supporting other partners in relation to the Policy and Guidelines.
Reporting relevant incidents and concerns to the SEND Transport Team and the school, or other relevant body (e.g. Police), as appropriate.
Always providing safe and secure transport by ensuring that staff are adequately trained and licensed, and that vehicles are adequately maintained and licensed.
Aiming to achieve consistency in dealings with students.
Liaising with schools and the SEND Transport Team to ensure the smooth organisation and management of school transport.
Nominating a named person to take a lead on behaviour on transport issues.
Delivering a service in accordance with the terms of the contract.
Monitoring the conduct of students whilst on the vehicle and maintaining appropriate levels of behaviour.

Via email/phone:

Complaints regarding parents/carers students.
Complaints regarding schools.
Complaints regarding the Local Authority.
Regarding loss of good reputation.
Reported to the Vehicle Inspectorate.
Regarding withdrawal of Contract.

Parents/Carers (see also Students)

To fully support behaviour expectations on transport.
To demonstrate respect and kindness with all members of the Transport Community.
To maintain good relationships with the SEND Transport Team and work together collaboratively.
Maintain positive open communications about any difficulties or problems that they are experiencing which may affect their child/ren on transport, thus enabling the SEND Transport team to be proactive in early intervention.
Responsibility for their child/ren’s behaviour while accessing SEND Transport lies with parent/carer.
Will ensure their child is regulated before boarding transport, if this is not possible parent/carer will need to make their own arrangements for transport for the journey.
Parents will become responsible for transporting their own child/ren during any period of exclusion from transport.

Entitlement To:

Responsibilities For:

Contact:

Be made aware of Policy and Guidelines on School Transport.
Be involved and consulted where there are problems on school transport and to share in the solution.
Be listened to where they have concerns and where appropriate, register complaints.
Be assured that transport in a safe, secure, non-threatening and civilised environment will be provided.
Be made aware of the details of home to school transport arrangements.
• To support, assistance and co-operation from other partners in school transport.
Be made aware of the consequences of their child's unacceptable behaviour.

Supporting the SEND Transport Team, schools and operators in applying our Policy and Guidelines.
Supporting a positive resolution where there are problems on school transport which include their child(ren), e.g. attending school meetings, etc.
Ensuring that their child(ren) conduct themselves in accordance with the expectations of the school and our Policy and Guidelines. This may include meeting with the school to discuss problems and in some cases, entering into a voluntary agreement between them, the school and the child, to manage the situation positively.
Acting as a good role model to their child/ren and encourage good positive behaviour.
Ensuring they have communicated through the ‘meet and great’ their child/ren’s specific needs. If applicable, ensuring driver and escort have been given their child’s SEND Travel Passport.

Via email:

When transport is withdrawn, responsible for making alternate transport arrangements and a Personal Travel Budget be received when paperwork is returned.

Students (see also Parents/Carers)

To make ‘good’ choices.
To think about the impact of what they say and do to others.
No eating, drinking (unless an agreed risk assessment is in place to meet the needs of the student), or smoking/vaping will be allowed on vehicles.
Behaviour that may affect the concentration of the driver or disrupt the other students on the vehicle will not be tolerated.
Students being transported will be expected to follow the same behaviour codes as they do when in school.
Unacceptable behaviour will be monitored and may result in exclusion from transport.
For the duration of travel students must remain seated and with their seatbelt applied.

Entitlement To:

Responsibilities For:

Consequences / Sanctions

Support from other stake holders in relation to the implementation of the aims of Policy.
A safe, secure, non-threatening and civilised environment on school transport.
Have their views and concerns listened to and addressed, as appropriate.
Be treated consistently and fairly.
Be made aware of the Policy and their schools and SEND Transport Officers expectations of the behaviour and conduct expected on transport and the sanctions which may be applied where these expectations are not met.
Be made aware of the seriousness of their behaviour where there are problems, and the possible consequences arising from such.

Always conducting themselves in a safe, orderly, courteous and responsible manner.
Respecting the rights and feelings of others, including other passengers, drivers and escorts, bystanders and other road users.
Complying with the policy issued to students by the SEND Transport Team and any such issued by the school.
Assisting schools and the SEND Transport Team in any investigations related to behaviour on transport problems.

Via email:

Letters of complaint to parents / carers from school and / or the SEND Transport Team.
The range of normal school-based sanctions, which may include exclusion, detention, withdrawal of privilege, etc.
Voluntary agreements / contracts between parent, school and students.
Possible Police action in appropriate cases.
The loss of transport privileges on a permanent basis in the most serious of cases.

Applied with the understanding of the age and understanding of the student and any Special Educational Needs the student may have.